At hoky69, your privacy is not merely a legal obligation — it is our genuine commitment to every member. This page explains in detail how we collect, use, store, and protect your personal data while you use our platform.
Last Updated: 1 January 2026Six layers of data protection we use to safeguard every member's personal information
All data transmitted between your browser and the hoky69 servers is protected by 256-bit SSL encryption — the highest standard in the digital finance industry. This means every detail you enter, from bank account numbers to passwords, cannot be intercepted by any third party.
Your personal data is stored on servers protected with high-level encryption and accessible only by authorised personnel. We use enterprise-grade cloud infrastructure with regular backups to ensure your data remains secure and available whenever needed.
Hoky69 has never and will never sell, rent, or share your personal data with any third party for marketing purposes. Your data belongs to you. We only share the minimum necessary information with service providers directly involved in the operation of our platform.
Access to member personal data within the hoky69 system is strictly controlled through a multi-level authentication system. All staff access is logged and audited regularly. No one may access your data without valid authorisation and a legitimate need.
The hoky69 Privacy Policy is drafted in accordance with strict data protection guidelines and updated regularly to ensure ongoing compliance with relevant legal and regulatory changes in Malaysia and internationally.
Hoky69's security monitoring system operates around the clock to detect and respond to any threats or suspicious activity related to member data. Any unauthorized access attempts will be immediately blocked and reported.
Hoky69 Entertainment Group ("hoky69", "we", "us") cares about the privacy of every member who uses our platform. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use the hoky69.pro website, the hoky69 mobile app, and all services we provide.
By registering an account at hoky69 or continuing to use our platform, you agree to the collection and use of your information as described in this Privacy Policy. If you do not agree with any part of this policy, please stop using our platform.
Our Commitment: hoky69 has never sold your personal data to any third party for advertising or marketing purposes. Your privacy is our priority.
Hoky69 collects various types of information to enable us to provide you with a secure, efficient, and personalized service. The following are the categories of information we collect:
| Data Categories | Example Information | Primary Purpose |
|---|---|---|
| Identity Information | Full name, date of birth, MyKad number | Identity verification (KYC), legal compliance |
| Contact Information | Email address, phone number, residential address | Account communications, two-factor authentication |
| Financial Information | Bank name, account number (partial), transaction records | Deposit and withdrawal processing |
| Technical Data | IP address, device type, browser, operating system | Security, fraud detection, platform optimization |
| Usage Data | Games played, total wagering, login timestamps | Experience personalization, platform analytics |
| KYC Data | MyKad copy, bank statement, verification selfie | Identity verification, anti-money laundering compliance |
We only collect information that is genuinely necessary to provide our services. You may choose not to provide certain information, though this may limit your ability to use some features of the hoky69 platform.
Hoky69 uses the information collected solely for legitimate and transparent purposes. Here is how we use your data:
Hoky69 does not use your data to make automated decisions that could significantly affect your rights as a member without human review. Every important decision relating to your account is reviewed by our team.
Hoky69 does not sell, rent, or disclose your personal data to third parties for commercial purposes. However, in certain limited situations, we may share information with the following parties:
Hoky69 never shares your personal data with advertising companies, social media platforms, or data brokers for targeted marketing purposes. Any party claiming to hold your data from hoky69 for such purposes is fraudulent.
We continually invest in technology and best practices to keep your data secure at all times. The key security measures we implement are:
While hoky69 takes all reasonable precautions, no system is ever completely impenetrable. You are also responsible for keeping your own account password and login credentials secure.
Hoky69 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
Types of cookies we use:
You can manage your cookie settings through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of some sections of the hoky69 platform.
As a hoky69 member, you have the following rights regarding your personal data. We are committed to respecting and facilitating the exercise of these rights:
Request a copy of all personal data we hold about you at any time.
Request correction of inaccurate or incomplete personal data in our records.
Request deletion of your personal data under certain circumstances permitted by law.
Receive your personal data in a structured, machine-readable format.
Object to the processing of your personal data for specific purposes such as direct marketing.
Request that we restrict how we process your data in certain situations.
To exercise any of the above rights, please contact the hoky69 support team via Live Chat. We will process your request within 30 business days. In some cases, we may need to verify your identity before processing any privacy-related request.
Hoky69 retains your personal data only for as long as necessary to fulfil the purposes stated in this policy or as required by applicable law.
Once the specified retention period expires, your data will be securely deleted or anonymized so it can no longer be personally linked to you.
The hoky69 platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal data from anyone under the age of 18.
If we discover that we have inadvertently collected information from a minor, we will take immediate steps to delete that information and close the relevant account. Parents and guardians who become aware that their child has registered on our platform are requested to contact us immediately.
Hoky69 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other legitimate reasons. The "Last Updated" date at the top of this page will always reflect the most current version of this policy.
When significant changes occur, we will notify you via:
Continued use of the hoky69 platform following any changes to this Privacy Policy constitutes your acceptance of the updated terms.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, you may contact us through the following channels:
We are committed to responding to all privacy-related enquiries within 5 business days. For more complex privacy requests, we will resolve them within 30 business days and keep you informed of the progress.
hoky69 Guarantee: We will never penalise or discriminate against you for exercising your privacy rights. Every privacy-related request will be handled with respect, professionalism, and within the stipulated timeframe.
Your personal data is fully protected at hoky69. Register your account today and join over 500,000 Malaysian members enjoying a safe, fair, and exciting online gaming experience.